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TrueBeauty.com : Customer Reviews
 
 
Obagi Storewide Sale 25% Off
Customer Reviews (Because Nice Matters!)
We believe a great business is built on great customer relationships.  So we make customer satisfaction our top priority.  We strive to provide the best customer service possible.  Here is what our customers are saying about our service.


10/16/2009

Thankyou. I was amazed at the service I received and at how fast my item was shipped.

Leah K.

10/15/2009

Thanks for the outstanding customer service.
You know how to keep customers coming back to you.

Barbara

9/10/2009

Thanks so much and I look forward to doing business with your company again.

Lisa, R.

9/3/2009

Thank you so much for getting back to me. It is so nice to be able to get some answers. I love your website.

Peggy

8/31/2009

Thanks for your quick reply! My order went through just now - thanks to your "immediate" help. Nothing like a little customer service!!! Take care.

Toni

8/31/2009

Your prices are the best for Obagi.......and no shipping...... I will be a steady customer!

Gladys

8/17/2009

Thank you so much. I love your company and I so appreciate your speedy shipping. I will always buy from True Beauty!

Shannon D.

8/11/2009

Thank you for helping to resolve this issue. I order from True Beauty every few months, and I'm very satisfied with your customer service. I'm glad that I don't have to use another vendor in the future!

Best, Luz

8/3/2009

From: Lala T

Today I had a problem when I had sent back a duplicate order that I had made. Part of the order returned was credited. When I called I got Ellen. It has been a long time since I have dealt with a representatived of a company who could:

1. Speak Clearly.
2. Dealt with me courteously and professionally.
3. Corrected the problem promptly.

Because of my experience, I will gladly refer others to order from your company.

Employees that truly do their jobs well need to be commended.

Lala

7/27/2009

thank you very much for your prompt reply, it's a pleasure to do business with you.

Rosa

7/27/2009

thank you very much for your prompt reply, it's a pleasure to do business with you.

Rosa

7/20/2009

Thank you very much. I like doing business with your company. I will continue to buy my wife's Obagi products through you all. your prices are hard to beat.

Chuck

7/16/2009

It is a pleasure doing business with your company. I have always had excellent customer service and fast delivery on my product. Thanks again.

Donna

7/8/2009

THANK YOU SO MUCH I REALLY APPRECIATE THE CUSTOMER SERVICE I HAVE ALWAYS REC'D FROM YOUR COMPANY

Leslie

6/13/2009

I received the free gift today. I thank you for sending right away and plan to continue doing business with you in the future

Thank you again,

Margie H

6/11/2009

I would like to THANK YOU for the great service. I will be using your company from now on. I am very pleased with the products and speedy delivery. You guys are awesome.

Teresa

5/15/2009

Thanks so much for your response. I appreciate your great customer service. I will definitely shop with you again.

All the Best,

Katherine (Aptos, CA)

5/15/2009

I just got my package today and I wanted to let you know that you guys are awesome. I am so used to bad customer service that I am so thrilled to have had such a great transaction with you. I will definately use you again and again and will be telling my friends and family about you.

Thanks again,

Candice (Seabrook, TX)

5/13/2009

Thank you for all your prompt emails and great customer service. my ordered arrived today and I am pleased to share your web site with my friends & collegues.

Thank

Eliza (Oakland, CA)

5/4/2009

Thank you very much. I will tell all of my friends about your service!!!

Thank

Robin (Topsham, ME)

4/23/2009

Greatly appreciated the fast response and definitely great customer service!

Thank

Yilam (Tualatin, OR)

2/4/2009

Wow! You responded so quickly and with a personal touch :-)

Thank

Yoko (Dearborn, MI)

2/3/2009

Thank you very much for the quick response. I love how quickly your company sends out the orders. Much appreciated!

All the best,

Jennifer (Hillsborough, CA)

2/3/2009

Thanks so much for the prompt response & I'd like to comment on your excellent customer service! It is very much appreciated.

Thanks again.

Nancy (Salinas, CA)

1/27/2009

The Condition and Enhance Kit for Surgical Procedures is excellent. I love the softness of my skin, and a rather large "age spot" above my left brow is gone. I had thought of having laser treatments to remove it, and now I'm glad I didn't. Obagi Clear really works so well. Thanks again for your information.

Have a great day!

Alice (Plainville, CT)

1/26/2009

Thank you so much! Great customer service!

Regards,

Carolyn (Sun Lakes, AZ)

1/26/2009

Thank you for your quick response. I am looking forward to receiving the products I ordered through your webite. You truly have great prices, so you can expect plenty of referrals from me, as well as more personal orders in the very near future.

Regards,

Angela (Tupelo, MS)

1/22/2009

Thank you very much!! I am very impressed with your prompt response and excellent customer service for your company. I will continue to shop with you....I'll be needing the C-Serum soon!

Regards,

Ivy (Wailuku, HI)

1/15/2009

Thank you so much for your quick response. I will be ordering again from you very soon!

Regards,

Donna (Westminister, CA)

1/14/2009

Thanks for the great customer service!

Sincerely,

Marilyn (Round Rock, TX)

12/16/2008

Sorry about yesterday I was experiencing problems with my cell and in the middle of a thousand things. Thank you so much for your immediate attention to my problem with the serum. Have a wonderful holiday and thank you again for excellent customer service!

Sincerely,

Elizabeth (Owings Mills, MD)

12/12/2008

That is fine and I appreciate your expeditious response. When you have this line of skin care go on sale, how would I find out? Obviously you have a reputable customer service department!!

Many thanks,

Anita (Jericho, NY)

11/26/2008

Wow! Now that's customer service! Thanks and have a good Thanksgiving!

Best Regards,

Lavon (Baltimore, MD)

11/26/2008

Thank you very much for your mail, as soon as I receive the package, I will confirm to you. I am really impressed with the response to this matter, this is what I call "Excellent Service"

Best Regards,

Alejandro (Mcallen, TX)

11/03/2008

Thank you for the fast follow-up and great customer service! I will be ordering more Obagi from you in the future.

Christine (Harwood, TX)

10/27/2008

Thank you very much for going through my orders and sending me the return info. Just what I'd expect from your wonderful company, I really appreciate your help.

my sincere thanks,

Eleanor (Alexandria, VA)

9/22/2008

Thanks so much. My hubbie put the package in the mail this morning. Shipping was $5.60. Thanks again for taking care of all this so promptly. Your good customer service in almost an exception these days.

Regards,

Suzie (Lake Almanor, CA)

8/21/2008

I just wanted to let you know that the replacement order arrived promptly a few days ago. I really appreciate your re-sending it so quickly. Yours is a great company to work with and I really appreciate the customer service.

Thanks again!

Jessica (Renton, WA)

8/13/2008

I just wanted to let you know that I received my Eye Cream. Thank you so much for the fantastic customer service you and your company have provided. It means a lot to me since it's so hard to get good customer service these days. I will definitely share this good news with all my friends and relatives! And I will definitely be ordering from you again!

Thanks again!

Carol (Torrance, CA)

7/23/2008

Thank you again. Your company is fantastic. Very responsive and quick. I very much appreciate it.

Thank you.

Michelle (Columbus, OH)

7/21/2008

Fantastic. Thank you so much. I so appreciate how great and easy your company is to work with.

Thank you again.

Michelle (Columbus, OH)

6/20/2008

I just wanted to take this opportunity to tell you that I have been using the Vit. C serum 10% for over 6 months and can not believe the difference in my skin. My thin, fair skin is now much more smooth and even toned, and a lot firmer. I just turned 60 in May, and since I have been using Obagi C serum people have begun to comment about how young I look. Most can not believe I am 60, one even ask to see my driver's license!!! I even have young women in their 20-30's ask me what I am using on my skin!

Thanks for making a wonderful and affordable product! I am hooked on Obagi C Serum, it takes years off your skin!!!

Donna (Brownsville, TN)

6/20/2008

This is the second order I have placed with your company. I was in need of assistance and your sales / emailing center got back to me within hours of my question. Friendly, helpful, professional people. Great customer service! I am a customer for life!

Roxanne (Essex Jct, VT)

6/14/2008

Thanks for backing up your price guaranty, that means alot in this day in age on the internet. And thanks for the info on non authorized sellers of Obagi. We will keep that in mind. I really thought your site looked legit and thats why we chose to order with you guys! Seems it was a wize choice! Look forward to doing business with you in the future!

Diane (Marana, AZ)

5/18/2008

Thank you so much for your help. I am pleased to find out that customer service and appreciation is not dead everywhere. You have made me and my business feel very appreciated and I will continue to shop with obagisale.com. Have a great day.

Jessica (Chapel Hill, NC)

4/21/2008

Thank you, I will get the package in the mail. The response was unbelievable and I appreciate doing business with Obagi.

Mary (Franklin, IN)

4/10/2008

Thank you. I do appreciate you response and your token of appreciation. I look forward to receiving my gift as well as my continued business at ObagiSale. Take care,

Sandi (Gaithersburg, MD)

4/5/2008

I received my order yesterday which was placed on the 31st. Thank you for the quick service and the trial size Obagi toner.

Dave (Nashua, NH)

3/31/2008

This is a BIG THANKYOU very, very much that is all. I do apreciate your fast replay, and apologise for my mistake. My sister Gloria was whom introduce me with you and I cant wait to Start to use your productos. Have a good nigth.

Luz (Hickory, NC)

3/30/2008

thanks so much for your prompt attention

Jolene (Boca Raton, FL)

3/30/2008

Thanks so much for the quick reply. I "Love" Elastiderm, it is the first product I have tried that actually works! Regards

Donna (Brownsville, TN)

3/30/2008

Thank very much for your prompt attention. It put at ease my confidence in your store and I would order from you again. Sincerely,

Lorna (Mission Viejo, CA)

3/26/2008

Thank you for your quick and informative response.

Vickie (Hudson, WI)

3/24/2008

Thanks, I appreciate the super-prompt response. You told me what I was hoping to hear! Thanks!

Steve (Belmont, MA)

3/23/2008

Thank you very much. Its a pleasure doing business with you.

Fay (Easton, PA)

3/18/2008

Thank you very much for your prompt response! I greatly appreciate all of your help! Many Thanks,

Lynda (Pittsford, NY)

1/20/2008

Thank you for considering my request and your immediate response. You surely earned my business. I hope you send me an email notification when you have things on sale. Thanks again,

Yolanda (Highland, CA)

1/18/2008

I received my order in two days, great service..thank you!

Lisa (San Diego, CA)

1/17/2008

Hello I am just thrilled to have received my order in only TWO days after ordering online!! Yahoo!! Your prices are incredible and I will certainly continue ordering from you. Thank you!!

Cyd (Greensboro, NC)

11/28/2007

Thank you so much for being prompt on responding to my email. You are GREAT!! You make me want to shop more at your company!! Thank you for the AWESOME customer service!!

Joyce (Marysville, WA)

11/6/2007

Thanks for your excellent responds it is always a pleasure to receive your e-mial thanks so much

Rita (San Rafael, CA)

10/25/2007

Thank you! I really appreciate your great customer service and will continue to do business with you! Sincerely,

Juli (Lorena, TX)

9/14/2007

Thank you. That is why I order from you. Prompt customer service. Sincerely,

Annette (Irvine, CA)

 
 
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