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Obagi Questions and Answers
  1. Why should I use all the products in the System? 
  2. What is the difference between the Obagi System products and the products purchased from department stores, drug stores, infomercials, etc? 
  3. How often should I contact my Physician/Skin Care Specialist?
  4. Can the products be applied around the eyes, neck and chest?
  5. Can the products be used during pregnancy?
  6. Can the products be used if in the sun (i.e. at sporting events or at the beach)?
  7. What happens if I stop using the products?
  8. What does the Obagi Nu-Derm System do for aging skin?
  9. How quickly will I see results when using Obagi Nu-Derm System?
  10. What can I expect while using the Obagi Nu-Derm System?

Q: Why should I use all the products in the system?
A: Each Obagi system is specifically designed to work together as a system to transform your skin.  When used as a system, the formulas work together to effectively balance the pH level and penetrate ingredients to the layers of the skin--revealing superior results.  As always, please follow the individual protocol designed by your Physician or Skin Care Specialist.
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Q: What is the difference between the Obagi System products and the products purchased from department stores, drug stores, infomercials, etc?
A: Obagi System skin care products are prescription strength, or pharmaceutical products that work at the cellular level to correct the skin cell function.  Products purchased from a retail store are cosmeceutical products.  When applied, they do not correct skin cells; instead they "mask" the damaged skin only on the surface of the skin for a temporary period.
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Q: How often should I contact my Physician/Skin Care Specialist?
A: It is important to contact your Physician or Skin Care Specialist as directed by them, usually once a week for the first three weeks or anytime you have a concern which is previously not discussed as normal part of the Transformation.  Be prepared to inform your Physician or Skin Care Specialist about your skin's progress.
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Q: Can the products be applied around the eyes, neck and chest?
A: With the exception of the Obagi Nu-Derm System Eye Cream and Professional-C Serum 5%, you should avoid using products around the eye area, as that skin area is thin and delicate.  The products can be used on the neck and chest, however, the skin on the neck and chest is different than that of the face.  Thus, you should consult with your Physician or Skin care Specialist on dosage and frequency.
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Q: Can the products be used during pregnancy?
A: The non-prescription products are safe to use during pregnancy and nursing.  The prescription products which contain Hydroquinone and Tretinoin are rated Category "C" for women who are pregnant or nursing, and should not be used.
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Q: Can the products be used if in the sun (i.e. at sporting events or at the beach)?
A: Keeping in mind that extended sun exposure damages the skin, it is suggested to avoid prolonged sun exposure without protection.  Always ware a sunscreen like the Obagi Nu-Derm Healthy Skin Protection SPF 35, Obagi-C Rx SunGuard SPF30, or Obagi Nu-Derm Physical UV Block SPF 32.  While on the system, you can participate in normal outdoor activity.  However, your skin may be sensitive to the sun and heat.  It is very important to apply sun protection every few hours while exposed to the sun.
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Q: What happens if I stop using the products?
A: The skin is your largest living organ and is constantly in the process of renewal.  Skin cells mature and migrate to the surface every 28 days.  The dead cells remain on the surface for another 12 days before sloughing off.  When you stop using the products, you have interrupted the healthy cell renewal process.  Eventually, the improved healthy cells will revert to where you started with abnormal skin cell function.  You will begin to see diminishing results within weeks.
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Q: What does the Obagi Nu-Derm System do for aging skin?
A: As skin ages, just like the body, it loses the ability to properly renew itself.  The Obagi Nu-Derm System is a prescription strength skin care system that is physician monitored to accelerate skin cell turnover so that it looks and acts younger and healthier.
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Q: How quickly will I see results when using the Obagi Nu-Derm System?
A: The prescribed protocol and frequency is determined by your individual skin condition.  By carefully following your Physician or Skin Care Specialists customized protocol, you can expect visible improvements in 4-6 weeks.
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Q: What can I expect while using the Obagi Nu-Derm System?
A: Your skin will experience several phases of Transformation.  In the first phase, "Out With The Old", the System accelerates dead cell exfoliation, so expect flaking and peeling, revealing fresher, smoother skin.  In the second phase, "In With The New", your skin will begin to build tolerance to peeling and flaking.  During that time the System is working at the cellular level to continually transform skin cells.  In the third phase, "Healthy Glow", collagen and elastin are increasing production and skin becomes more supple and resilient.  Uneven color and pigmentation evens out.  In the fourth phase, "the New You", you keep your skin looking and acting younger and healthier.
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